Open Fieldnotes in Remote Interviews

TL;DR: Make fieldnotes in a document shared with the participant, go over the notes together at the end of the research session

In qualitative research I do at work, participants of the research talk to me and demonstrate things while I (or a note taker) write notes to remember …

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Mutual Learning in Participatory Design

I came across participatory design when I was wondering how software like Mediawiki, Firefox or LibreOffice could be produced: The software is understood as being created by by different groups of people: employees, hired by the software’s supporting organizations, volunteer programmers, and user communities with various degrees of involvement …

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Use of artifacts in design projects

This post started as a presentation I gave to a group of computer science students in a HCI class as an invited practitioner. My first intention was to “talk about work”, show some currently worked-on projects and introduce to the order and mess of roles, projects and tasks in software …

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What do plans to do?

"The view, that purposeful action is determined by plans, is deeply rooted in the Western human sciences as the correct model of the rational actor."

– Lucy Suchman in Human-machine reconfigurations: plans and situated actions, p. 27

Plans are deemed to be important. But what do plans do? And what do …

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Co-Documentation Workshop for User Workflows (Wikidatacon 2017)

At the WikidataCon 2017 I organized a participatory design workshop on documenting and sharing Wikidata editing workflows. Here, I describe what we did. It should be sufficient information to organize such a workshop yourself. I used similar methods before, but this particular way is new, so if you try it …

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Idea: Autostack and Autogroup for creating interfaces

The most annoying thing about designing complex interfaces in a tool like Inkscape, Illustrator, Axure or Balsamiq is managing the grouings of the elements:

  • All buttons of a window should be grouped in the window.
  • Search icon should move with the search input field.
  • A menu item should be grouped …
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Using scenarios in design

Recently, I rediscovered Scenarios as a tool in the design process.

If you don’t know scenarios: They are mini-stories with possible users as characters. Take this very short one as an example:

A parent is worried about a ten-year old refusing to drink milk and wants to know if …

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