Using scenarios in design

Recently, I rediscovered Scenarios as a tool in the design process.

If you don’t know scenarios: They are mini-stories with possible users as characters. Take this very short one as an example:

A parent is worried about a ten-year old refusing to drink milk and wants to know if …

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Free and Open User Research Resources

A collection of free-as-in-freedom resources for user research.

Each resource has a brief description, a source and the license. However, to be sure you should look up the license on the source (this is what matters).

User Research Templates and Examples

Idno User Research

A nice collection of possible questions …

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